On the Setup Complete panel, the customer selects Finish to complete the remote agent installation. To select multiple applications at the same time, hold down the Ctrl key while selecting each application. To access specific applications on the remote computer, select Add, and then select the applications. Then select Next.Īn option is dimmed if the site administrator does not allow customers or support representatives to change the option.Īccess: To access all the applications on the remote computer, select Entire desktop. Configuration Example With the registry settings illustrated above, the administrator has configured the Citrix Indirect Display adapter with highest preference followed by the Nvidia adapter and maximum number of monitors allowed for both to 1. Thus, I log in with TeamViewer or Google Remote Desktop and start the meeting on her side. She is 92 and not able to copy with any computer issues. Options: Options for the computer that you want to access remotely. HDX graphics adapter configurations in special scenarios. Why is Windows 10 on a remote computer offline after the recent Update My mother is in a retirement home, an I usually ZOOM with her every second day using a Windows box hidden behind her TV. If you are installing the Remote Access Agent on a server with proxy server authentication enabled, the wizard:ĭisplays a dialog box where you can provide the proxy server information. Typically, the setup wizard automatically displays this information. Is set up for remote access, you or the customer can change the computer name from the Remote Access Agent on the remote computer. But, the old one twice (once in the recent being offline and once in the contacts showing online. ![]() ![]() The computer name, by default, is the name created by the network administrator at the remote location. Account Information: The computer name and the URL to the Remote Access website.
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